Opening hours: 
Bowral and Goulburn:  9.00am – 5.00pm. (Capacity restrictions apply). Moss Vale:  Temporarily Closed. Mittagong:  Temporarily Closed. 
We encourage you to access remote banking options. If you need assistance accessing remote banking our team can be contacted on 4860 4000.

Our ATM network is being updated week commencing 18 October 2021 please see latest news for more information. 

 

 

Lost or Stolen Card

What if my card is lost or stolen, or I notice unauthorised transactions?

If your card is lost or stolen, or you believe your account has been compromised, call us during business hours (Monday – Friday, 9am – 5pm) as soon as possible on (02) 4860 4000. Outside of these hours call the Lost/Stolen Redicard/Visa hotline Australia wide:

  • Toll free: 1800 648 027
  • Fraud line: 1300 705 750
  • From overseas: +61 2 8299 9101

Don’t forget, if you use the Mobile Banking App you can lock your card while you look for it!

We are here to help