If you're a BDCU Member who has been affected by the bushfires, we encourage you to call (02) 4860 4000 for emergency assistance. We have a package to help you out. If you are insured by Vero, their Disaster Claims Line can be reached on 1800 132 223. If you would like to donate directly to your local RFS, you can at any BDCU Alliance Bank Centre or call (02) 4860 4000. 

Deceased Estates

At BDCU Alliance Bank we understand this can be a stressful and difficult time for you.

Among all the important things to take care of when a loved one passes away, having to sort through bank matters is another thing to add to the list.

During this period, we are committed to helping you navigate through this task in a compassionate and understanding way. Our helpful and considerate staff will be on hand to assist you.

The information below aims to make the process of dealing with this challenging time as simple as possible.

What do I need to do?

The best place for you to start is to visit your local Advice Centre. They will be able to provide you with the information you need to get the process started.

Frequently Asked Questions

For further information, please contact us on (02) 4860 4000 or by email This email address is being protected from spambots. You need JavaScript enabled to view it.. Or visit us at your nearest Advice Centre.

We are here to help