Opening hours: 

Bowral:  9.00am – 5.00pm  Goulburn:  9.00am – 5.00pm.  Moss Vale:  9.00am – 1.00pm & 2.00pm – 5.00pm 

Mittagong:  Temporarily closed. 

At this time we encourage you to stay home and stay safe.  Online banking is your safest option.

If you need assistance accessing remote banking please contact our team on 4860 4000.


Online Cash Order – T&Cs

  1. BDCU Alliance Bank’s Online cash order service is ONLY available to BDCU Alliance Bank members
  2. Order must be submitted via the online portal at least 2 hours before requested pick up time
    1. Any cash orders over a total value of $2,500 requires 1 business days’ notice prior to collection
    2. If certain denominations are not available a BDCU employee will call the contact details provided on the order form to advise and make adjustment accordingly.
  3. Upon receipt of the order; a BDCU staff member will prepare the order; a second BDCU staff member will then check the order prior to collection
  4. Orders are only available for collection during Standard Business Operating hours
  5. If funds for cash order are to be debited from a BDCU account then the person collecting the funds must be a signatory on that account.
    1. Signatures upon collection must be in line with account authority (if the account is 2 to sign then 2 signatories will need to collect the funds)
  6. If cash is being exchanged, you may nominate the person collecting the funds on the online order form.
  7. Contact details provided on the online order form will receive an SMS when funds are available for collection.
  8. All pre-ordered cash can be collected at the BDCU Alliance Bank ‘Local Business Express Lane’ in the nominated centre.

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