BDCU - Contact Us

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Contact Us

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Talk to us
Enquire now Use our online enquiry form
Email us memberservice@bdcu.com.au
Phone us (02) 4860 4000
Phone Banking 1300 367 500 
Fax us (02) 4861 6222
Write to us

PO Box 2215

Bowral NSW 2576

Visit us Find an Advice Centre
Report lost or stolen cards hotline

1800 648 027 (Toll-free National)

+61 2 9959 7686 (International) or call the VISA International Hotline specific to the country you are in.

Lost or stolen cards and suspected unauthorised use

If you or your authorised additional card holder need to report:

  • a lost or stolen card,
  • suspected unauthorised use of your account or
  • that you suspect someone else knows your PIN or access code

Please contact us during business hours on (02) 4860 4000 or 1300 367 500 or via the Visa Card or Redicard HOTLINE at any time on 1800 648 027 or +61 2 8299 9101 if overseas.

Once notified, we will immediately stop all transactions on your card preventing or minimising losses resulting from unauthorised transactions.

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