BDCU - Important Information

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Concerns/Complaints

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To make a Complaint

If you have a concern or an issue that needs to be addressed, please let us know. We have a process in place to help resolve issues quickly and effectively. We welcome the opportunity to discuss your concerns with you.

You can make a complaint at any BDCU Alliance Bank Advice Centre, in writing, or by calling us in business hours on 02 4860 4000.

More information about Problem Resolution is available here

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